Terms and Conditions of Sale

Terms and Conditions of Sale

MONABUCKS ('We') (MonaBucks SAS, 51 Rue Chevalier Paul, 83000 Toulon) is a French company located at 31 Rue Chevalier Paul, operating the website FollowFluence.com ('Site') offering a training service. This service aims to enable any individual acting in a private capacity ('Client' or 'You') to increase their number of followers on various social networks ('Service').

The current Terms aim to define how you, as a client, can benefit from the Service.

The Terms may be subject to periodic changes and additions based on developments. In such cases, we will notify you by email one month before their update. By continuing to access and use our service after receiving this notification, and in the absence of termination of your subscription before the end of the month, you accept the latest version of these Terms.

This version of Our Terms is dated 11/12/2023.

1. Registration

1.1

Accessing and using Our Service requires the opening of an account through Our Site ('Account').

1.2

During Your registration, the following information will be specifically requested:

  • Email address
  • Your Instagram or TikTok account name
  • As a Client, You guarantee the accuracy, sincerity, and reliability of the information provided to Us, and that You are of legal age and entitled to subscribe to Our Service in Your country of residence.

    We draw Your attention to the fact that We reserve the right to take legal action against You, including criminally, in case of identity theft.

    1.3

    Your subscription contract is validly concluded only once the acceptance of the payment made under Article 2 below has been confirmed ('Contract'). You can download Your Contract at any time by requesting it from Us via email.

    1.4

    Opening the Account grants the right to access and use our platform only to the Client who opened said account. As a Client, it is Your responsibility to keep the access codes to the Service (login and password) confidential and to inform Us of any misuse. Any transmission of access to third parties without Our prior consent is prohibited.

    1.5

    Access to Our Service is reserved for individuals using it for personal purposes. Any use for professional purposes is prohibited and will result in the immediate termination of Your subscription and, therefore, the possibility to access and use Our Service, without prior notice and without any refund possible.

    2. PAYMENT

    2.1

    The price of the Service is as follows:

  • The rates are those proposed on the 'Home' page of our website. The client can choose to benefit from the 'VIP Club' trial offer. In this case, the client benefits from discounts ranging from -50% to -77% on all rates.
  • At the end of the 24-hour trial period of the 'VIP Club' offer, subject to termination within this period, a subscription ('Follow-up') is automatically taken out on a monthly basis for a monthly amount of €39.90 (thirty-nine euros and ninety cents). Subject to termination, this subscription is automatically renewed from month to month, and the card used is automatically debited. This subscription allows you to get discounts ranging from -50% to -77% on all the products we offer.
  • 2.2

    The aforementioned prices include all taxes.

    2.3

    Payment is made through Our Site in euros by credit card (Visa, MasterCard, American Express). The Site has an online payment security system allowing the Client to encrypt the transmission of their banking data. We use an external provider, Hipay, in Our payment process and do not retain any data related to your contact details and credit cards. For more information on this, We invite You to consult Our privacy policy.

    3. RIGHT OF WITHDRAWAL

    3.1

    You have the right to withdraw from the Contract within a period of 14 (fourteen) days following the sending of the Confirmation.

    3.2

    This withdrawal request can be made by sending Us such a request by email. A withdrawal confirmation will be communicated to You by email at the address You provided during your registration.

    3.3

    Once Your right of withdrawal is exercised, You will be refunded the amount You paid to Us within 5 (five) to 10 (ten) days following the receipt of Your withdrawal request by an equivalent amount credited to the card You used to pay for the Service. This right to reimbursement is, however, conditional on the fact that You have not used Our Service; in the event that You have used Our Service, You understand that no refund will be made for the current month, in which case Your right of withdrawal will be treated as a termination request and will take effect at the end of the month concerned.

    3.4

    The right of withdrawal anchored in this Article 3 does not apply if you are domiciled in Switzerland, in which case any request to this effect will be treated as a termination request not entitling you to a refund.

    4. SERVICE OPERATION

    4.1

    Once your contract is concluded, you just need to wait 24 hours to receive followers on your account.

    4.2

    You benefit from all the discounts of the 'VIP Club' on all the products we offer once the subscription is taken out.

    4.3

    You are prohibited from:

  • Sharing your member space;
  • Selling, copying, renting, lending, distributing, transferring, or sublicensing all or part of the content on the Site, Our Service, or using Our Service for professional purposes;
  • Attempting to gain unauthorized access to Our systems or those of Our subcontractors or engaging in any activity that may disrupt, reduce the quality, or interfere with the performance or functionality of the Site and Our Service;
  • Using the Site for abusive purposes by intentionally introducing a virus or any other malicious program;
  • Using Our Service for spamming;
  • Disparaging Our activities or adopting any behavior that may harm Our reputation, whether through Our Service or elsewhere (for example, on social networks).
  • 5. SELLER'S SERVICES AND OBLIGATIONS

    5.1

    The Seller implements all technical and commercial means at its disposal to ensure the delivery of Instagram and TikTok followers to clients who have purchased this service. The Seller undertakes to provide a quality service and to make all reasonable efforts to achieve the set objective.

    5.2

    However, the Seller does not guarantee the obtaining of a specific number of followers for the Instagram or TikTok account of the Client, nor does it promise a specific result in terms of the growth of the number of followers. The Seller cannot be held responsible for any fluctuations in the number of followers following the provision of the service, which may result from factors beyond its control.

    5.3

    The liability of the Seller is exclusively limited to the performance of the services provided for in these general terms and conditions of sale. The Client acknowledges that the Seller is only bound by an obligation of means and not of results for the delivery of Instagram and TikTok followers.

    5.4

    If the Client believes that the expected result has not been achieved despite the efforts made by the Seller, the Client may submit a refund request by providing the necessary information to justify the request. The Seller will examine the request and, if deemed admissible, will proceed with the refund of the Client under the conditions provided in these general terms and conditions of sale.

    6. TERMINATION

    6.1

    Termination at the initiative of the Client. You have the right to unsubscribe and terminate Your Contract at any time by simply clicking on the 'Unsubscribe' link at the bottom of the site page, with the understanding that Your unsubscription will then take place either at the end of the Trial Period or at the end of the current month in which Your unsubscription request occurred, in which case Your Account will be deactivated, and access and use of Our Service terminated. Subject to Article 3.3, no refund will be made.

    6.2

    Termination at the initiative of MonaBucks SAS. We also have the right to terminate Your contract at the end of a month, in which case We will inform You by sending an email to the address You provided during Your registration. In case of violation of these Terms, especially but not exclusively of Article 4.3, We reserve the right to suspend Your Account for the time necessary for the verifications that may need to be carried out and, if necessary, to terminate Your Contract with immediate effect; whether it is a suspension or termination, You will be notified with prior notice given to this same email address.

    6.3

    The termination exercised under this Article does not entitle to any refund, except where this termination is equivalent to the exercise of Your withdrawal right under Articles 3.1 and 3.3.

    7. INTELLECTUAL PROPERTY

    7.1

    MonaBucks SAS holds all intellectual property rights to Our Site and its content, which rights also include the related know-how.

    7.2

    By entering into the Contract, We grant You a non-exclusive and non-transferable right to access and use Our Services.

    8. LIABILITY AND WARRANTY

    8.1

    MonaBucks SAS disclaims all liability arising from the performance of the Contract binding Us to the extent permitted by applicable law.

    8.2

    Notwithstanding Article 8.1, MonaBucks SAS will make reasonably required efforts to ensure the availability of the Service 24/7 but cannot be held responsible for any unavailability due to bugs, technical constraints, and other maintenance operations, which will not give rise to any right to any refund whatsoever.

    8.3

    The Site may contain links to other sites that are neither edited nor controlled by MonaBucks SAS, and for the proper functioning and content of which We cannot in any way be held responsible.

    9. MISCELLANEOUS

    9.1 FORCE MAJEURE.

    The parties agree that, in the event that the performance of the Contract becomes impossible due to a force majeure event, i.e., an unforeseeable event beyond the control of either party, neither party can be held responsible for the non-performance, breaches, or delays in the performance of any of its obligations that would be due to the occurrence of such event. The performance of the Contract and the resulting obligations, including payment, will be suspended for as long as the force majeure event lasts, with the understanding that the payment made for the current month during which the force majeure event occurred will be retained. Each party will, however, be entitled to exercise the termination right anchored in Article 6.

    9.2 INVALIDITY

    In the event that a provision of these Conditions is deemed void, such nullity shall not affect the validity of the other Conditions. The void clause will be replaced and interpreted in a manner to ensure its validity with a clause as close as possible in spirit to the annulled clause.

    9.3 COMMUNICATION

    Any communication to be addressed to MonaBucks SAS will be:

    By email at the address: contact@followfluence.com

    By mail to the address: MonaBucks SAS, 31 Rue Chevalier Paul

    9.4 APPLICABLE LAW AND COMPETENT COURT.

    The validity and execution of these Conditions and the Contract are subject to Irish law. Any dispute arising directly or indirectly from these Conditions and the resulting Contract will be submitted to the competent court of the Client's place of residence when MonaBucks SAS is the plaintiff, and to the Paris Court when the Client is the plaintiff.

    9.5 REFUND POLICY

    No refund will be made for any services provided. Any refund is at the discretion of MonaBucks SAS. To request a refund, each application must be addressed via email to contact@followfluence.com or through the chat on our website. Each request will be evaluated individually. The refund will be made exclusively to the card used at the time of purchase.